Dear Members,

Thank you for your continued support of our association.

Following our recent renovation works, we received feedback from several members regarding difficulties connecting to the complimentary Wi-Fi network (SSID: "JAS"). In response, we have conducted a thorough investigation into the matter and would like to share our findings.

Our investigation confirmed that the Wi-Fi system is operating normally, and no functional issues were found with the network itself. However, it appears that the connectivity issues are likely caused by outdated Wi-Fi cache data stored on users' individual devices (such as smartphones), which can prevent a successful connection.

To resolve this, we have outlined the re-connection procedures for the "JAS" network below.
If you are experiencing any difficulties, you can attempt the following steps to resolve the issue.

1. Basic Re-connection Steps (Android/iPhone)

1. ①　Open Settings:
2. 　　Tap the "Settings" icon on your home screen.
3. ②　Access Wi-Fi Settings:
4. 　　Select "Wi-Fi" or "Network & Internet."
5. ③　Select Network:
6. 　　Locate "JAS" from the list of available networks and tap to connect.

2. Reset via "Forget Network" (Recommended for Unstable Connections)
If the connection remains unstable, deleting and re-registering the network information often resolves the issue.

1. ①　Forget/Delete Network:
2. 　　Tap on "JAS" in your Wi-Fi settings and select "Forget This Network" or "Delete Saved Network."
3. ②　Re-register:
4. 　　Select "JAS" from the network list again, enter the password, and reconnect.

3. Additional Troubleshooting

• ①　Toggle Wi-Fi ON/OFF:
• 　　Turn off the Wi-Fi function in your settings, wait a few seconds, and then turn it back on.
• ②　Restart Device:
• 　　Powering your smartphone off and then back on can often improve connectivity.

Following these steps should resolve most connection issues.
Thank you for your kind cooperation.